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The most difficult public health challenge of our lifetime

We will defeat COVID-19 together

COVID-19 is the single biggest public health and livelihood hurdle of our lifetimes.

While much of the day and night life of our city has come to a temporary stop, we do not stop. The City Government of Manila continues, 24/7. We will not stop, until we win the war against COVID-19.

Let us beat COVID-19 together. Bangon, Manila!

You can help us flatten the curve now

Take the COVID-19 Digital Health Survey now; your life just might depend on it

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On March 20th, the City of Manila launched the Code COVID-19 Digital Health Survey.

This helpful tool provides Manileños and Filipinos with an easy and accessible means to think objectively about their health within the COVID-19 context.

You can access the survey 24/7 by hitting the “Send Message” button on his official Facebook Page.

General Community Quarantine:
What You Need To Know

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On 27 May 2020 the Inter-Agency Task Force for the Management of Emerging Infectious Diseases issued Resolution 40 placing Metro Manila and other places across the Philippines under "General Community Quarantine" from 1 - 15 June 2020.

The evolution from Modified Enhanced Community Quarantine (MECQ) to “General Community Quarantine (GCQ)” status represents a carefully reopening Philippine economic and social life in areas where COVID-19 growth nonetheless continues to be worrisome.

To date, the City of Manila has been able to stay ahead of the virus due to a powerful combination of robust policy, investments in and deployment of latest technologies, extensive on-the-ground operations, and meticulous day-to-day management and clear and concise public communications by Mayor Isko and his crisis management team.

The City of Manila shall continue prosecuting the war against COVID-19 to save as many lives as possible while equally seeking to save as many livelihoods as possible. This will only occur by enabling industry, small and medium-sized businesses, and other value-creating activities to restart within a heightened health and safety COVID-19 context. The MECQ is the first, early phase towards crafting our shared "New Normal".

View Proclamation No. 922
  • What is the General Community Quarantine or GCQ?

    The General Community Quarantine allows for the phased resumption of economic activity and people movement. This policy will be in place for Metro Manila,until 15 June 2020. Under the GCQ, everyone is still required to abide by the mandatories imposed by the IATF. These include the wearing of face masks, frequent handwashing and sanitation, social distancing, and safe work practices.

    To view the full list of MECQ guidelines by the IATF:

    Download link to file: 0513 IAFT Transition from ECQ OPS

  • Minumum Public Health Standards of the City of Manila

    I. Safety Protocols
    (a)Wearing of face masks and adopting a “No mask, no entry policy;”(b)Frequent sanitation and handwashing;(c)Avoiding touching surfaces and face; and(d)Stricter protocols for higher-risk occupations, industries, and spaces.
    II. Safe Distancing
    (a)Maintaining at least one (1) meter apart in commercial establishments and public places;(b)Reconfigured workspaces to observe the aforementioned distance; and(c)Putting markers in commercial establishments and public spaces.
    III. Work Protocols
    (a)Prohibiting employees to report to work if showing COVID-19 symptoms;(b)Using thermal scanners to check temperatures of employees and the public before entering offices and establishments; and(c)Requiring clients and visitors to fill up forms detailing their whereabouts fourteen (14) days prior in order to aid in contact tracing measures and actions.

  • Guidelines on Allowed Activities

    The following are the guidelines for activities during the GCQ:

    A. Population
    One Hundred Percent (100%) of the population is required to stay at home, subject to the applicable IATF guidelines of an authorized person outside residence (APOR) as well as general curfew policies of the City.
    B. Exercise
    Limited outdoor exercise is allowed (e.g. outdoor walk, jog/run, bike) following safety protocols (i.e. masks and safe distancing).
    C. Gatherings
    Public events and gatherings in the City of Manila are highly restricted to a maximum of five (5) persons.
    D. Travel
    Domestic flights are not allowed. International flights are limited. Re-turning Filipinos or OFWs are allowed inbound travel. Inter-island travel is not allowed. Biking and non-motorized transport are strongly encouraged.
    Limited public transport is allowed under GCQ.
    The use of public shuttle and company shuttles is allowed with safety proto-cols. Private vehicles are allowed for persons/workers in permitted sec-tors/activities and shall maintain 2 persons per row only. Bicycles, motorcycles, and scooters are allowed with a maximum of one person/passenger.
    E. Schools
    All schools shall remain closed.
    F. Government
    A skeletal workforce shall be allowed for onsite services while other em-ployees work from home.
    G. Construction
    Public and private construction is allowed under MECQ but must strictly follow DPWH Department Order No. 35.

  • Guidelines on Sectors and Relevant Value Chains

    The following guidelines on sectors and relevant value chains are applicable:

    A. Category I

    The following sectors and relevant value chains are allowed with safety protocols:
    - Agriculture, forestry, and fisheries- Manufacturing of essential goods- Hospitals and Clinics- Essential retail- Laundry shops - Food preparation and water refilling: take-out and delivery only- Logistics service providers- Delivery services- Utilities: power, energy, water, telecom, aircon, water collection/supply, waste management, sewerage (except septic tank emptying, but including pest control, garbage collection, etc.)- Repair and installation of machinery and equipment- Telecommunications companies (e.g., ISPs, cable providers, telco, 3rd party contractors)- Energy companies (incl. 3rd party contractors) across the transmission, distribution, maintenance, retail, exploration, operations, trading, and delivery of raw materials (incl. refineries and depots)- Gasoline stations- Construction workers accredited by the DPWH to work on facilities for healthcare and for risk reduction- Manufacturing companies and suppliers of products necessary for construction- Media establishments and suppliers of products necessary for construction- Media establishments
    B. Category II

    Category II sectors are either allowed with safety protocols or partially allowed, to with:
    - Other manufacturing including beverages, electrical machinery, wood products, furniture, non-metallic products, textiles/wearing apparels, tobacco products, paper and paper products, rubber and plastic products, coke and refined petroleum products, other non-metallic mineral products, computer, electronics, and optical products, electrical equipment, machinery and equipment, motor vehicles, trailers and semi-trailers, other transport equipment, and others are partially allowed- Cement and Steel are partially allowed- Mining and quarrying are allowed with safety protocols- Electronic commerce companies allowed with safety protocols - Postal, courier and delivery services allowed with safety protocols- Export-oriented companies: work-from-home, on-site or near-site accommodation, point-to-point shuttles allowed with safety protocols- Real estate activities are partially allowed- Public and private construction projects that are essential (i.e., sewer-age, water services facilities, digital works, health facilities) and priority (i.e., food production, agriculture, energy, housing, communication, water utilities, manufacturing, and BPO) are allowed but small-scale projects are not allowed- Repair of computers and personal and household goods are allowed with safety protocols- Housing service activities are allowed with safety protocol- Office administrative and office support (e.g., photocopying, billing) are partially allowed- Special purpose accommodation for healthcare workers, OFWs, workers in permitted sectors, and non-OFWs with mandated quarantine are allowed with safety protocols- Accommodation for guests is partially allowed- Funeral and embalming services are partially allowed- Veterinary clinics are partially allowed- Security and investigation activities are partially allowed- Business Processing Outsourcing (BPO) allowed with safety protocols- Banks, money transfer services, Microfinance institutions, pawnshops, and credit cooperatives are allowed with safety protocols- Capital markets are allowed with safety protocols- Other financial services (e.g. Money exchange, insurance, reinsurance, and non-compulsory pension funding) are partially allowed- Legal and accounting are partially allowed- Management consultancy activities are partially allowed - Architecture and engineering activities, technical testing and analysis are partially allowed- Scientific and research development activities are partially allowed
    Companies and establishments under this category engaged in partially allowed activities shall have a minimum of 50% of their employees work from home and a maximum of 50% of its employees work on-site.
    C. Category III

    - Advertising and market research are partially allowed- Computer programming (e.g., writing code, designing computer systems) and information service activities (e.g., data processing) are partially allowed- Publishing and printing activities (e.g., newspapers, books, etc: printing on textiles, glass, etc.) are partially allowed- Film, Music, and TV production are partially allowed- Rental and leasing, other than real estate (e.g., vehicles, equipment for permitted sectors)- Employment activities (e.g., recruitment and placement for permitted sectors)- Other activities (e.g., photography, fashion, industrial, graphic, and interior design) are partially allowed- Wholesale and retail trade of motor vehicles. Motorcycles and bicycles, including their parts and components are partially allowed- Repair of motor vehicles, motorcycles, and bicycles (including vulcanizing shops, battery repair shops, auto repair shops) are partially allowed- Malls and commercial centers (non-leisure only, in line with below) are partially allowed- Dining/ Restaurants are partially allowed but no dine-in. Delivery and take-out only- Barbershops and salons are not allowed- Hardware stores are partially allowed- Clothing and accessories are partially allowed- Mall-based government frontline services are partially allowed- Bookstores and school and office supplies stores are partially allowed- Baby care supply stores are partially allowed- Pet food and pet care supplies are partially allowed- IT, communications, and electronic equipment are partially allowed- Flowery, jewelry, novelty, antique, perfume shops are partially allowed- Toy store (with playgrounds and amusement area closed) are partially allowed
    Companies and establishments under this Category engaged in partially allowed activities shall have a minimum of 50% of their employees work from home and a maximum of 50% of its employees work on-site.
    D. Category IV

    The following sectors and/or activities are not allowed:
    - Gyms/fitness studios and sports facilities- Entertainment industries (e.g. cinemas, theaters, karaoke bars, etc.)- Kid amusement industries (e.g. playrooms, rides)- Libraries, archives, museums, and cultural centers- Tourist destinations (e.g. water parks, beaches, resorts)- Travel agencies, tour operators, reservation service and related activities- Personal care services (e.g. massage parlors, sauna, facial care, waxing, etc.)

COVID-19 : What you need to know to protect you and your family

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How to prevent COVID-19

1. Avoid touching your eyes, nose, and mouth with unwashed hands.

2. Wash your hands thoroughly with soap and water.

3. Clean and disinfect surfaces such as doorknobs.

4. Practice social distancing.

5. Cover your nose and mouth when coughing and sneezing.

How to prevent COVID-19

When to call a doctor

If you think you are experiencing symptoms related to COVID-19, call the MEOC hotline so you can be guided by a medical professional on what to do next.

Manila Emergency Operation Center Hotline (MEOC)
8926-2385 and
8926-2386
8527-5174
0961-062-7013

When else you need to call a doctor

Please follow MECQ rules

1. Stay home. Only those classified as essential workers, as well as employees of businesses or industries authorized to operate during the MECQ, are allowed to leave their homes to go to work.

2. Only one person per household is allowed to leave to purchase basic necessities such as food and medicine.

3. If your Local Government Unit has issued a Quarantine Pass for your household, be sure to bring this with you whenever leaving the home to purchase essential items.

4. Practice social distancing at all times by standing at least one meter away from another individual when outside of the home.

5. Wear a mask when outside the home. This could be in the form of a surgical mask, face shield, or handkerchief. The objective is to ensure your nose and mouth are covered.

Do not break ECQ rules

Don't forget about mental health

1. It is normal to feel sad, stressed, confused, or scared during a crisis. Talking to people you trust, such as your friends or family, can help with mental health.

2. Maintain a healthy lifestyle by eating a healthy diet, getting adequate hours of sleep, and regular exercise.

3. Don't turn to smoking, drugs, or alcohol to deal with your emotions. Seek the assistance of a health worker or counselor.

4. Use this time to learn a new skill or take up a hobby.

Source: WHO

Don't forget about mental health

Stay informed

In times such as these where there can be considerable information in the media, online and offline, on COVID-19, it is important to access information from official channels to avoid confusion and disinformation.

Stay informed

The City of Manila: Context and COVID-19 Challenges

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The City of Manila occupies the geographic and historic centre of the greater Metropolitan Manila Region.

In the 1980’s the administrative structure of Metropolitan Manila was devolved into 16 separate individual cities and two municipalities.

The City of Manila is the historic capital of the Philippines. Home to the Office of the President of the Philippines, key government departments and agencies, the Senate of the Philippines, and embassies and offices of international organizations.

The City of Manila is also the main international and domestic seaport of the Philippines and primary food logistics centre for the greater Metro Manila region.

Approximately 1.8 million people reside in the City of Manila (estimated more than 25 million in the greater Metropolitan Manila region).

A victim of haphazard urban devolvement, lack of investment and other factors have created among the world’s most challenging urban fabrics:

Estimated 60% of Manila’s residents live below the poverty level. Moreover, Manila is the most densely populated city in the world: an estimated 70,000 persons per square kilometer in the city’s teeming slums.

COVID-19 creates challenges previously not encountered in modern human history - for any municipal city administration - but particularly for The City of Manila where issues of close human density, proximity, economy, education, health, and more are the most acute.

City of Manila COVID-19 Response: Rapid and Comprehensive

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The City of Manila’s response to the coronavirus pandemic has been rapid and comprehensive.

On 8 March 2020 the City of Manila created a Special Task Force against COVID-19.

On March 9, Mayor Isko met with Robert Deane, Head of the United Kingdom’s Foreign and Commonwealth Office Coronavirus Task Force in London to discuss emerging challenges
and best practices.

All this in conjunction with key learnings have enabled the City of Manila to stay ahead of coronavirus so far.

City of Manila Code-M Contain, Delay and Mitigate Program

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The City of Manila’s Code-M Contain, Delay and Mitigate program was initially modeled on the United Kingdom’s response plan, however, has been significantly modified to meet our unique conditions and challenges.

The overall phases of the plan include:

Contain: Leverage best-in-class technologies and deploy aggressive on-the-ground community outreach to detect and trace cases early on so as to identify persons who need medical attention now.

Delay: Slow the spread of COVID-19 across the City of Manila and implement strict but compassionate lockdown measures to ensure its slow spread.

Mitigate: Provide best care possible to residents of Manila via a multipronged approach:

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Establish a dedicated Manila Infectious Disease Control Centre: the first by any Philippine local government unit

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Establish the City of Manila COVID-19 24x7 Emergency Operations Centre, the first by any Philippine
local government unit

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Deploy the Philippines’ first municipal COVID-19 digital ID system through the “Code-M COVID-19
Digital Health Survey”

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Provide additional personnel, equipment and financial resources to hospitals across the City of Manila

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Provide the best care possible for people who become sick and increase ability to ensure
patient successful recoveries

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Minimize economic hardships for all residents with greatest emphasis for City of Manila’s poorest through an aggressive delivery program of food boxes, rice and emergency cash to all households across the City of Manila

Actions to Date

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Contain

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Established Manila Infectious Disease Control Center (MIDCC) with 33 rooms for COVID patients

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Established Manila Emergency Operations Center (MEOC) with Online Health Consultation

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Launched COVID-19 Digital Health Survey among the world’s first digital COVID-19 digital ID systems

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Converted Delpan Evacuation Center to Quarantine area for mild cases of PUIs and PUMs

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Procured P116 million worth of PPEs (Face Masks etc) and other medical equipment and supplies in support of anti-COVID efforts of 6 city-owned hospitals

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Established external triage tents at all six city-owned hospitals

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Established strict entry-exit sanitation procedures across all city-owned hospitals, health clinics and offices

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Installed disinfecting gates in strategic locations in the city

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Installed HEPA-filter machines in 6 city-owned public hospitals

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actions to date

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Installed decontamination tents to 6 city-owned public hospitals and other establishments

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Provided acetate full face shields for health workers in the 6 owned hospitals, private and national government hospitals, public markets

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Established hotel accommodation for all non-resident health workers from 13 hospitals in Manila with the support of 17 hotels, motels, apartments and dorms located in the city

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Deployed one bus each for 6 city-owned hospitals

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Provided Vitamin C for DPS personnel and other frontliners

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Mobilized Manileños, local businessmen, conglomerates and concerned citizens to donate, procure and deliver PPEs for health workers, food and medicines for the people of Manila and hospital workers

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Coordinated with Armed Forces of the Philippines and Bases Conversion and Development Authority for additional DOH quarantine facility at Rizal Memorial Coliseum

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Opened Del Pan quarantine facility

Delay

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Launched aggressive public education campaign on proper personal hygiene and sanitation

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Launched extensive promotional effort to prompt participation in COVID-19 Digital Health Survey

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Accelerated vaccine programs for over-60 senior citizens

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Cancelled all public events across the City of Manila as of 8 March 2020

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Cancelled all in-person public schools classes as of 9 March 2020

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Cancelled all leave for Manila Disaster and Risk Reduction Management office

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Increased citywide disinfecting and misting operations to 24-hour operational effectivity

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Directed strict temperature screening at all 15 bus terminals for all arriving and departing passengers

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Readiness of the City Council to provide full legislative support for the initiatives of the Executive branch in the fight against COVID-19

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Passage of Anti COVID-19 Discrimination Ordinance

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Passage of Anti-Spitting Ordinance

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Passage of Anti-Hoarding Ordinance

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Strict enforcement of curfew hours, anti-hoarding, and ECQ guidelines and protocols in the City of Manila

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Imposed liquor ban

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Implemented Sampaloc District “Hard Lockdown” in response to high growth of new infections and violations of extended community quarantine

Mitigate

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Realigned City of Manila budget for 2020 to address the COVID-19 pandemic and enable the City of Manila with cash resources to address the challenge

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Provided Php1,000 to all 568,000 families in the City of Manila (CACAF)

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323,486 food boxes delivered as of 15 April

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Procured 50,000 sacks of rice from NFA

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Deployed Kadiwa Rolling Stores with DA

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Provided temporary housing for Street Dwellers at Delpan Evacuation Center

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Effected daily rescue of homeless and street dwellers

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Provided one sack of rice per jeepney, e-trike and tricycle drivers

actions to date
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actions to date

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Passed Ordinance extending the 1st quarter deadline of payments for RPT, transfer tax & business tax to June 30, 2020

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Passed Resolution granting moratorium to all market stallholders within the City of Manila, public and privatized, from paying their rents for the duration of ECQ

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Successfully appealed in writing to mall owners in the City of Manila to waive rental fees of establishments during the ECQ period

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Released Php3,000 as financial assistance to all employees of the City of Manila Government (regular, contract of service, JOs)

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Early release of mid-year bonuses to all regular employees of the City of Manila

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Stranded students in the City of Manila university system provided emergency cash and food supplies

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